Reference

How imbaselot Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use your account, deposit through DANA, OVO, or GoPay, and browse our lobby — and what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device data clarityYour right to access or delete dataDirect contact for data requests

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HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply a layered approach to keeping your account data safe. Encryption covers data in transit and at rest, session tokens expire after inactivity, and wallet-linked data from DANA, OVO, or GoPay is never stored in plain text on our servers. Here is how we handle each major area.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear cookies through your browser settings, though some features may reset when you do.

Account Security

Login events trigger an OTP sent to your registered contact. Unrecognised device access prompts an additional verification step before the session continues, reducing unauthorised access risk.

Data Retention

We keep account and transaction records for the period required under applicable local law. When that period ends, data is either deleted or anonymised, depending on the data category and legal obligation.

Requesting Changes

You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support with your registered email. We confirm receipt and act within the timeframe local law requires.

What We Collect and Why We Collect It

imbaselot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit directly — your name, email address, and the wallet identifier linked to your DANA, OVO, or GoPay account. We use that information to verify your identity, process deposits and withdrawals, and keep your session secure

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across devices. When you browse the lobby or switch from your phone to a desktop browser, we also collect device identifiers, IP address, and session cookies so the platform remembers your preferences and keeps you logged in without making you start over. We do not sell
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your personal data to third parties. Payment data passed through DANA, OVO, or GoPay is handled under those services' own privacy frameworks, and we only receive the transaction reference and status needed to confirm a deposit or withdrawal on your account. Data we hold is stored
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with encryption at rest. Retention periods depend on the category of data and applicable local law where you access the service. For players in Bandar Lampung and other Indonesia regions, access to and availability of this service depends on local law and eligible regions. If you
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have a question about what we hold, the contact section below explains how to reach us directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, reach out through any of the channels below. We route data-specific requests to the right team so your query does not get lost in general account support. Include your registered email address and the nature of your request to help us respond without back-and-forth.

Privacy Policy Questions We Get Asked

Real questions about how your data is handled, what your rights are, and how to act on them. If your question is not covered here, reach out via live chat or email from your account page.

We collect your name, email address, and the wallet identifier tied to your DANA, OVO, or GoPay account. We also log device and session data to keep your account secure across logins.

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only what is needed to confirm a transaction. We do not pass personal data to advertisers or unrelated third parties.

Submit a request through live chat or the privacy section in your account settings. Include your registered email so we can verify your identity before sending any data.

Yes. Send a deletion request via email or live chat. Some data may be retained if local law requires it, but we will tell you exactly what we keep and why before acting.

Session cookies keep you logged in; preference cookies save your lobby settings. You can disable cookies in your browser, though login and layout preferences may not persist between visits.

Retention depends on local law in eligible Indonesia regions. Once the required period passes, records are deleted or anonymised. You can ask us about specific categories via the support channels above.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How imbaselot Handles Your Personal Data

Data Handling, Cookies, and Account Security

Cookie Use

Account Security

Data Retention

Requesting Changes

Contact Us About Your Privacy Rights

Privacy Policy Questions We Get Asked

01 What personal data does imbaselot collect when I open an account?

02 Does imbaselot share my data with third parties?

03 How can I request a copy of the data imbaselot holds about me?

04 Can I ask imbaselot to delete my account data?

05 How does imbaselot use cookies and can I turn them off?

06 How long does imbaselot keep my transaction and account records?

Privacy Policy

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